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In a world with restricted flow of money, working-class African millennials are limited in how they send, spend, and receive money. Their financial freedom is often determined by where they live and not by their creativity, hard work, or innovative projects. In addition, double-digit inflation rates and unstable currencies show that the pain points are there.
Goal: We set out to build a solution for seamless cross-border transactions to empower Africans. We implemented a consumer product, across web and mobile, with API licenses from top US banks with a B2B offering on the roadmap.
What does success look like?
The final solution relies on the assumption that success for a user is; being able to create a dollar account domiciled in the US and perform banking functions like; ‘send’, ‘receive,’ ‘generate virtual card’.
My Role
I worked with dependable colleagues from Product, Infra, Engineering, Finance, and QA. I recognized how helpful getting input from different perspectives was. We spent the first few weeks in Discovery, preparing a Product Requirements Document from user research learnings, partner API docs, and country-specific financial and legal policies. A document we would eventually revisit whenever we encountered new information.
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